RETURNS & REFUNDS

I hope you love your purchase, but if for any reason you need to return an item and require a refund, here’s what to do…

Refunds are offered when:

  • A cancellation is requested within 3 days of purchase.

  • Items received are shipped back to Lotus Blu Book Art within 3 days of delivery.

  • Buyer to cover return shipping costs unless the item received is defective or has been damaged in transit.

NON-REFUNDABLE ITEMS

Unless damaged or defective, the following items cannot be refunded.

  • Pre-Ordered items.

  • Items on sale.

  • Custom made & personalised items.

 RETURNING ITEMS

  • Buyers are responsible for return shipping costs unless the reason for returning is because the item received is damaged or defective.

  • If the item is not returned in its original condition, the buyer is responsible for any loss in value.

RETURNS ADDRESS

Lotus Blu Book Art

Hoyle Rose Cottage

37, Upper Hoyle Ing

Thornton, Bradford

BD13 3DU

United Kingdom